Contact

Tell us what is not working.

Share a file-compatibility question, report a site issue, or suggest a guide that would make the MOV-to-MP3 workflow clearer.

Email support

Include the device, browser, source file extension, and the step where the problem occurred. Do not email a private or copyrighted media file unless you have permission to share it.

[email protected]

Useful details

  • • Operating system and browser version
  • • Whether the MOV plays normally before conversion
  • • Approximate file size and recording source
  • • Any error message shown on the page